Privacy Policy

Look, we know privacy can sound like a boring legal thing. But for us, it’s personal. When you shop with Aqsa Thread, you’re trusting us with your information, and we really don’t take that for granted. We want you to feel safe, like, completely safe. That’s why we handle your data with honesty and care. No hidden tricks, no complicated language. Just clear, simple policies.

We only use your information to process your orders and make your shopping experience smoother. That’s it. And we promise it stays private. Just a few things to keep in mind: after the first 7 days, if you ask for a refund or replacement, there might be a small service charge depending on our current policy. Also, for custom or high-value orders, we do need an advance payment that’s just to keep things moving smoothly on our end. If you’re buying unstitched fabric, it usually ships in 3 to 5 working days. For our premium stitching, give us 8 to 9 working days because we want that finish to be perfect. We keep updating our practices to stay secure, so you can always feel safe shopping with us.